CMS ERP

Disaster Recovery Strategy

Datanational’s DR Strategy

Datanational Corporation has established a new System Recovery offering which leverages the capabilities of our highly experienced staff, combined with robust and highly secured internet communications, to deliver a superior System Recovery service. Datanational’s System Recovery Services provide a highly customized IT Service to load and test a recovered system and establish remote connectivity across the internet for full blown testing of the System Recovery process, while your staff remain in control of day-to-day system operations at their existing locations.

Remote Recovery Approach

Datanational’s experts will work remotely with your current IT Specialists to load, configure and test a recovered system at one of Datanational’s high bandwidth recovery site facilities. Once loaded and established, your users will sign on to the recovered test system from their own location for full system testing through your existing system test scripts. The loading and testing of this remote system is usually completed within one week, but can be extended an additional week without additional charges (to accommodate any unforeseen issues that arise during the system recovery testing procedures). This accommodating approach provides ample time to thoroughly test the recovered system and will provide your company with reassured confidence that a fully functional system will be provided if ever required.

A Service Level Agreement (SLA) which pertains to, the operation of the recovered system after a Recovery Event has taken place, is included. We provide this SLA in our Recovery Services Contracts because your company should have a commitment as to the environment in which their system would operate should they ever need to run a Production System from one of our Recovery locations.

servers in data center

Our Data Center

Datanational Corporation has the expertise to manage and maintain the globalization of our customers’ computer system requirements, providing increased uptime and reliability, while reducing the total cost of managing and monitoring of these systems. We have strategically invested in the business infrastructure to deliver systems, facilities and bandwidth on-demand.

Our data center, or one of our partner’s colocation sites, will provide a managed physical environment, suitable for operation of the hardware to meet with the stated system availability target. This facility will provide appropriate security, redundant power supplies, backup UPS and a generator. A high-speed IP Internet connection providing 1.5Mb of dedicated bandwidth with expansion on-demand up to 100MB is provided, along with a managed firewall solution. Datanational will provide options for System Management Services on a 24×7 or 8×5 bases. We will provide an operations Help Desk to answer and respond to system related calls during the selected support time frames.

Traditional Disaster Recovery Model:

During a Disaster

Top IT Staff: Sent to a remote location to set up a temporary data center.
Remaining Staff: Rebuild the damaged facility.

Assumptions

Strong IT team to handle both temporary and rebuild tasks.
Adequate remaining staff to manage ongoing operations.

Annual Testing

Conducted by top IT staff at the remote location.
Remaining staff continue with regular projects.

Limitations

Only feasible for large, well-funded organizations.

Protect Your Business with Confidence Utilizing Datanational's DR Strategy

Implement our proven disaster recovery strategy and ensure your operations are always protected.

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